PK
Building production AI at FusionSync AI

Piyush Kashyap / Mohali · Chandigarh

I build AIproducts
that do real work.

Full-stack developer designing and shipping SaaS platforms, AI agent systems, and cross-channel automations—from the first architecture decision to deployment and business results.

3+

Years in tech

5

Channels unified

3

Platforms shipped

agent-orchestrator / liveOnline
New customer signal

Qualify & decide

Context, intent, routing, and guardrails

0.8s
01Context
02Rules
03LLM

WhatsApp handoff

lead_qualified

CRM updated

contact_synced

Human handoff ready5 channels connected
Next.js
TypeScript
OpenAI + LLMs
Supabase
PostgreSQL
n8n
GoHighLevel
Instagram
WhatsApp
Docker
/01About

One developer.
Whole product.

I like owning the architecture, the AI behind it, and the business result it is supposed to deliver.

I work as the sole full-stack developer at FusionSync AI, turning product ideas into production SaaS and agent systems without a team to fall back on.

That means researching first, choosing lean infrastructure, building the full system, handling edge cases, deploying it, and communicating directly with the businesses using it.

End-to-end

Architecture through deployment

Production AI

Agents with human handoff

Multi-tenant

Auth and isolation from scratch

Business-aware

Tech translated into outcomes

/02Selected systems

Built, shipped,
used.

These are live systems solving real problems—from customer reactivation and lead capture to AI agents, travel automation, and cross-channel integrations.

View all projects
01

Customer reactivation platform

RecallSync

A multi-tenant platform that helps real businesses win back dormant customers through coordinated voice, SMS, and email conversations.

Live system flow
Dormant lead
AI conversation
Human handoff

Designed and shipped solo as a live production system, from tenant isolation and agent behavior to cross-channel delivery.

Multi-tenantVoiceSMSEmailAI agents
Live with real businesses
02

Instagram + WhatsApp automation

IGThreadly

An AI agent that reads Instagram comments, qualifies intent automatically, and moves high-intent conversations to WhatsApp.

Live system flow
New comment
Intent qualified
WhatsApp

Running today for event and local businesses that need faster, more consistent lead follow-up.

InstagramWhatsAppLead qualificationWebhooks
Production automation
03

Google review automation

GMBFlow

An open-source review workflow for local businesses, with smart routing that makes positive feedback public and keeps recovery conversations private.

Live system flow
Customer visit
Smart routing
Review growth

Built around a practical business outcome: stronger Google presence without losing the chance to resolve poor experiences.

Review routingLocal businessAutomationOpen source
Open source + in use
04

iOS + Android product delivery

Companion Apps

Cross-platform mobile companions for FusionSync products, extending the same workflows from web to iOS and Android through one shared codebase.

Live system flow
Core platform
Shared product layer
iOS + Android

One product experience across three platforms, owned by one developer from architecture through release.

iOSAndroidShared codebaseProduct systems
Shipped on mobile
05

AI travel chatbot + itinerary CMS

TravelBTA

An AI-powered chatbot for travel companies that handles customer queries, generates personalized itineraries, and manages travel content through a full-featured CMS built for the travel industry.

Live system flow
Customer query
AI itinerary builder
CMS management

End-to-end travel automation—from conversational booking to dynamic itinerary generation, all managed from one CMS.

TravelAI chatbotItinerary generationCMSLangChain
Production ready
06

Knowledge base AI for companies

RAG Chatbots

Retrieval-Augmented Generation chatbots built with LangChain that connect to company knowledge bases, documentation, and internal data to deliver accurate, context-aware answers.

Live system flow
Company docs
Vector store
Accurate answers

Companies get a trained AI assistant that understands their business, not a generic chatbot guessing from thin air.

RAGLangChainKnowledge baseVector DBEmbeddings
Deployed for clients
07

Business platform + company page

FusionSync.ai

The central business platform for FusionSync—handling company presence, service delivery, client management, and the public-facing product ecosystem.

Live system flow
Business logic
Product layer
Client delivery

A unified business hub connecting all products, services, and client interactions under one roof.

Business platformSaaSClient managementMulti-product
Live platform
08

Sales dashboard + GoHighLevel integration

GHL Dashboard

A real-time sales dashboard integrated with GoHighLevel that pulls pipeline data, tracks conversions, and visualizes sales performance across campaigns and automations.

Live system flow
GHL pipeline
Data sync
Sales insights

From raw GHL data to actionable sales insights—live dashboards that show what's actually making money.

GoHighLevelSales analyticsDashboardAPI integrationReal-time
Live with sales teams
09

Dental website + PMS + booking chatbot

DentalBook

A complete dental practice website with Practice Management System integration and an AI chatbot that handles patient booking, appointment scheduling, and front-desk automation.

Live system flow
Patient inquiry
AI booking agent
PMS sync

Patients book through chat, the PMS stays synced, and the front desk focuses on care instead of phone tag.

DentalPMS integrationBooking systemHealthcare AIChatbot
Live for practices
10

AI agents for business listing intelligence

Business Scrapers

AI agents that scrape business listings to extract company details—phone numbers, emails, domains—and validate email authenticity, enrich data with GMB, SEO, GEO, and AEO signals.

Live system flow
Business listings
AI extraction
Verified data

Automated lead intelligence: from raw business listings to verified, enriched contact data at scale.

Web scrapingEmail validationGMB/SEOGEO/AEOData enrichment
Running in production
11

AI voice calling + cold outreach

VoiceBot

An AI voice call chatbot that handles cold calling, follow-up sequences, and call audits—conversational voice agents that qualify leads and book meetings without human intervention.

Live system flow
Lead list
AI voice call
Audit & follow-up

Cold calling at scale with AI that sounds natural, follows up persistently, and logs everything for audit.

Voice AICold callingFollow-upsCall auditTelephony
Active for sales teams
12

WhatsApp + Instagram + Discord integrations

OmniChannel Chatbots

Multi-platform chatbot deployments across WhatsApp, Instagram, and Discord—each with platform-specific integrations, webhook handling, and unified conversation management.

Live system flow
Platform message
Unified engine
Smart response

One bot engine, every platform. Customers reach you where they are, and you never miss a message.

WhatsAppInstagramDiscordMulti-platformWebhooks
Live across platforms
13

Chatbot flows + voice flows + prompt engineering

FlowBuilder

Visual chatbot flow design and voice flow architecture—prompt-base systems where conversation logic, branching, and AI behavior are configured through structured flows rather than hardcoded paths.

Live system flow
Flow design
Prompt config
Live deployment

Non-technical teams can redesign conversations, test prompts, and iterate on AI behavior without touching code.

Flow designPrompt engineeringVoice flowsNo-codeConversation AI
Internal tooling + client delivery
14

CLI tools + hosting + GitHub Actions

DevOps Pipeline

Custom CLI development, web hosting infrastructure, server management, and GitHub Actions CI/CD pipelines—the automation layer that keeps everything deployed, tested, and running.

Live system flow
Code push
CI/CD pipeline
Live deployment

From code push to production: automated builds, tests, deployments, and infrastructure that scales.

CLIGitHub ActionsCI/CDWeb hostingServer management
Active infrastructure
/03Experience

Close to the
code & customer.

The job is bigger than delivering features. I work across product architecture, AI behavior, deployment, client communication, and growth.

Current role

Solo Full Stack Developer& Business Growth Partner

FusionSync AI · Chandigarh

MAY 2024 — PRESENT

  • Own every architecture decision, the full build, and deployment for production AI SaaS platforms.
  • Build conversational agents that handle real customer interactions autonomously and hand off to humans when needed.
  • Create generative interfaces and dashboards that adapt to the user and business context.
  • Connect Instagram, WhatsApp, SMS, voice, and email with GoHighLevel and custom CRMs.
  • Work directly with small businesses and startups on client communication, marketing, and lead generation.

Production hotel booking platform

Owned the booking-flow design and its supporting backend.

JUN 2024
/04Capabilities

Systems thinking,
hands-on execution.

01

AI agents that handle the messy parts

Prompt design, orchestration, guardrails, failure handling, and human handoff—built for real conversations rather than polished demos.

02

Product engineering

Full-stack SaaS, multi-tenant architecture, authentication, adaptive dashboards, APIs, deployment, and ongoing operation.

03

Cross-channel automation

Instagram, WhatsApp, SMS, voice, and email connected to GoHighLevel or a custom CRM as one coherent workflow.

04

Architecture before complexity

Research first, then the simplest reliable system that protects quality while keeping infrastructure and tooling costs lean.

Platform coverage

Web · iOS · Android

Automation coverage

Social · voice · messaging

Product foundation

Auth · tenants · data

/05How I build

Simple where possible.
Serious where needed.

01

Research the real constraint

Start with the user, workflow, economics, and failure cases—not a fashionable stack.

02

Design the smallest sound system

Choose lean infrastructure and clear boundaries that can grow without paying for complexity early.

03

Ship, observe, and own it

Deploy to real users, monitor what breaks, refine agent behavior, and stay accountable to the outcome.

2025 — 2027

Master of Computer Applications

AI & Web Development

Kurukshetra University · In progress

2022 — 2025

Bachelor of Computer Applications

Himachal Pradesh University

CGPA · 7.49

Have a real business problem?

Let's turn it into a product that works.

Email Piyush+91 86289 77518

Mohali / Chandigarh, India